When a colleague asked me whether I wanted to review David Siteman Garland's new book I did what every Web-savvy marketer would do: I went to Amazon to read the reviews. I got no further than the author's own video introduction. In other words, he found a smart, fast,...
In Energize Growth Now, author Lisa Nirell discusses five stages of growth (startup, growth, advanced growth, plateau, and decline) and the challenges entrepreneurs face as they move from one stage to the next. The book aims to help founders and other CEOs identify...
Social media for business is a big topic of conversation these days. And there’s no question that companies that are able to pivot their operations to respond to both challenges and opportunities in real-time are ahead of the game. But how do you get there? Jay Baer...
What happens when companies leverage emerging technologies to better understand their customers, help their employees collaborate more effectively, crowdsource, or otherwise improve their core business functions? They become companies with a competitive edge—and part...
People seem to envy those of us who don't work out of corporate offices because we get to set our hours and select our work settings. But what often gets lost is that we, too, have to have a routine. Otherwise, how would we ever get anything done? My latest post for...
Are you celebrating failure? While business successes are great, we tend to learn far more from our failures. The stuff that goes wrong and makes for business case studies and lessons learned, and adjustments, innovation, and change. Ralph Heath's Celebrating Failure...
Tony Hsieh's Delivering Happiness* is a good reminder that sometimes you have to take a leap of faith and follow your passion. Part autobiography, part tale of success-wrought-from-hard-work, part customer service bible, Delivering Happiness is a good read for...
Because John Jantsch writes well, The Referral Engine* is a deceptively quick read. Deceptive because, if you're like me, you'll want to pause, bookmark, and/or go back and make sure you've absorbed all the information Jantsch's book contains. At the start of his new...
Each week I’m highlighting 3 or 4 posts, surveys, and other news that I have read and/or tweeted about that you may not have seen. As the name implies, I think they deserve a second look. 6 Reasons to be a Good Company: The always thought-provoking Umair Haque poses...
Second look is back. I’m highlighting 3 or 4 posts, surveys, and other news that I have read and/or tweeted about that you may not have seen. As the name implies, I think they deserve a second look. Small Talk Matters: We talk about the importance of networking, but...