Mike Greenberg said on ESPN Radio this morning that "you need to separate the decision from how it was done." (He was talking, of course, about LeBron James.) He's absolutely right. My friend Justin Goldsborough has a terrific post on James, Joe Mauer, and brand...
Is your network deep or wide? Tiger Woods' network is very wide--but it turns out it's not very deep. Few top players turned up to play his tournament over the Fourth of July weekend. When Tiger, Inc., was at its height, the tournament was a who's who of stars. I...
I wrote here about the secret to a great client relationship (hint: it’s about how you communicate). Now I want to talk about a related issue: understanding how your audience is listening. For example: 1. Have you ever had someone say, “Well, I tweeted about that”?...
Check out this terrific interview with Saks CEO Stephen Sadove in the New York Times. He talks about mentors, valuing people, focusing on processes, and what it takes to be a successful leader. For example: "I grew up in a world of lots of interesting people, and you...
For years I thought I was an accidental business owner. I mistakenly believed that I’d fallen into business ownership out of a determination to avoid bosses and office politics, which eventually led to an aha moment when I figured out that—yes!—I like the business of...
Because John Jantsch writes well, The Referral Engine* is a deceptively quick read. Deceptive because, if you're like me, you'll want to pause, bookmark, and/or go back and make sure you've absorbed all the information Jantsch's book contains. At the start of his new...
I was checking my e-mail, tweeting with friends, and reading through a backlog of blog posts last Friday while soaring across the United States at 35,000 feet. It was a great way to feel connected after a week of airplanes, hotels, and day-long meetings. But...
Each week I’m highlighting 3 or 4 posts, surveys, and other news that I have read and/or tweeted about that you may not have seen. As the name implies, I think they deserve a second look. How Ford Got Its Mojo Back: A must-read post about smart business strategy...
Chevy Chase Bank (now owned by Capital One) appears to have discovered free business banking. I know; I used to be their customer. In fact, I had one or more accounts with the bank for over 20 years. While there are lots of reasons I left that bank, there's exactly...
I had a professor in graduate school who insisted that money could buy happiness. He was teaching a personnel course, and he was going through a silly exercise of putting plus signs before job "satisfiers" (i.e., good boss, challenging tasks, room to grow) and...