"What's becoming clear is that you've got to be there, or you may be left behind." --Ilyce R. Glick & Samuel J. Tamkin, Real Estate Matters. Check out Real Estate Matters in today's Washingon Post. Simple, succinct outline of why...
The trouble with some entrepreneurs is that they have great ideas but little business sense. Instead of importing talent to run their companies, people like Yahoo's Jerry Yang think they can do everything themselves. They can't. Kudos to Powerset co-founder...
The fire alarm in my building went off twice the other night. Although there are probably 400 residents, I wasn't surprised to find only a handful had bothered to move. I think it's selfish and offensive to risk a firefighter's life on the off-chance you've...
I recently uploaded all my bookmarks onto Delicious, which lets me multi-tag items so I can find my Library Resources page whether my brain is processing "reference" or "business." (Of course, just because it's online doesn't mean you shouldn't back up the...
There was an episode of Monk a couple of years ago where the brilliant but obsessive-compulsive detective gets new business cards. When he discovers how much each card costs, he starts taking them back from people he doesn't think really need to have them. Many...
Check out Twittervision and see our world interconnected. While reading random Twitter posts may not be everyone's idea of fun, this mashup demonstrates the potential of new tech tools to enable businesses to connect to their customers in new, fun ways.
I'm often asked by would-be independents how to go about starting a business. You can't have a business if you don't know what you're selling. So Step 1 is to define your value proposition. These three questions may help: what are you good at? what do you like to do?...
See my letter to the editor in today's Washington Post in response to a former pilot's defense of the airline industry and absurd proposition that safety is "an aspect of airline customer service." Is this really the airline industry's PR strategy?
Congratulations to the Boston Celtics. The NBA franchise demonstrates what happens when an organization pulls together people with diverse strengths into a cohesive whole. In contrast to the Lakers' team-built-around-one-main-man, the "Big Three" showed what happens...
I have a recycling bin right next to my mailbox into which I drop almost all the catalogues, the direct mail pitches, and all the junk mail unopened. But once in a while something catches my eye. Score one for Chipotle. The Hopper-esque cover image and the...