It's Digital Capital Week (DC Week), which means 10 days of amazing content and collaboration focused on technology, innovation, and all things digital. This morning's Media 2.0 events included a fabulous panel on "old media's" embrace of new media tools and a keynote...
Many years ago, I was donating money to the same organization as my parents. They were always talking about how responsive the group was, sending them updates, an annual congressional directory, and the like. When I observed that I wasn't getting any of that,...
I wrote here about the secret to a great client relationship (hint: it’s about how you communicate). Now I want to talk about a related issue: understanding how your audience is listening. For example: 1. Have you ever had someone say, “Well, I tweeted about that”?...
The problem with workshifting is that there's no one to schedule your life. No built in co-workers for a watercooler conversation or to coax you out to lunch. While some office workers think this means we sleep in, eat bonbons, and watch Oprah (or SportsCenter), we're...
Tony Hsieh's Delivering Happiness* is a good reminder that sometimes you have to take a leap of faith and follow your passion. Part autobiography, part tale of success-wrought-from-hard-work, part customer service bible, Delivering Happiness is a good read for...
This blog turns 2 today. It all started with a 74-word post about communications, business, and unique selling points. But the blog is here because of you -- my community. So in honor of our second anniversary, let's talk about you: Who are you? I know who some of...
Check out this terrific interview with Saks CEO Stephen Sadove in the New York Times. He talks about mentors, valuing people, focusing on processes, and what it takes to be a successful leader. For example: "I grew up in a world of lots of interesting people, and you...
There's a LinkedIn discussion going on right now in one of my groups about the books that have made you the person you are today. While I knew many people would cite inspiration texts, philosophers, and business gurus, I had to stop and think whether there were any...
Often, it's the unsung employee that can make or break your brand. Especially on days when everything is just a little off kilter. I popped into my neighborhood Staples recently at the end of a very long day to get something printed out. Standing by the copy counter...
Is workshifting nature or nurture? Check out my post today over at Workshifting.com. And let me know whether you're a born workshifter or transitioning into it over time. Photo by Ike X (Flickr).