The GDPR is a sweeping EU rule designed “to reshape the way organizations across the region approach data privacy.” It’s a big deal with major implications for how you do business.
You need fresh voices and new perspectives to go from doing the work to figuring out how to position your business to thrive over time.
It’s time to rethink your business model, adopt a platform approach, and take additional steps to thrive in the new industrial revolution.
Consumers want personalization. It's the 21st century equivalent of the place where everybody knows your name. It's why we love Amazon. It's why we use mobile wallets and let our browsers auto-save form data. It's why Facebook is so insistent on wishing me "good...
In a 24/7, customer-centric world, you have to be present to be part of the conversation. Snooze, and you will lose. A recent consumer poll found that 47 percent of customers value speed in responding to questions or complaints. Dig into the data and several more...
I took part in a Twitter discussion the other day around CMOs, CIOs, data, and how organizations should be run in a rapidly changing market (and marketing) environment. We can all agree the ground has shifted. We’re awash in data (BIG and small). New technologies have...
We’re awash in data, but can we tap it wisely? Author Phil Simon wants to help. Simon understands data. His last book focused on demystifying Big Data; his new book focuses on how savvy companies are using data visualization tools to “understand [data], interpret it,...
I'm fascinated by Bitcoin. Not the currency per se, but rather the "why" and "how" of it. I'm excited, for example, by initiatives to create a more-transparent financial system. Don Tapscott and Anthony Williams talked about this in their 2010 book, Macrowikinomics,...
Disney Corporation is testing a wearable technology that enables the company to track the movement of people in and around its theme parks. The new MagicBand looks like a watch-less wrist band and contains an RFID chip. Disney clearly intends for the bands to replace...
At a conference recently, a speaker asked the audience for the most important factor in developing a data app. My response: Context. It was thus with great interest that I dove into Age of Context. Shel Israel and Robert Scoble's new book looks at the impact of...