In an interview with The New Small author Phil Simon, Zane Safrit asked a great question about essential business tech tools. It got me thinking about the five tech tools my business can't do without: 1. Access. People talk a lot about the cloud and cloud computing,...
What happens when companies leverage emerging technologies to better understand their customers, help their employees collaborate more effectively, crowdsource, or otherwise improve their core business functions? They become companies with a competitive edge—and part...
If Bing's process for setting up a Bing Local Listing is any indication, Microsoft is in trouble. It look me 7 weeks from start to end to do something that should have taken 7 minutes. (Okay, maybe 30 minutes.) Here are a few of the hoops I had to jump through: I...